Apache Tomcat Enterprise Support

• Apache Experts/ Committers on Staff
  Leading Apache technologists for Tomcat are on staff at SpringSource 
• Deep Apache Involvement
  Leaders of the Apache Software Foundation, including Board Members, work at SpringSource  
• 10+ Years Supporting Apache Technologies
  Unparalleled enterprise experience and commitment to the Apache Software Foundation  
• More than 400 of the Fortune 500 Are Supported by SpringSource
  Most of the world’s largest organizations depend on SpringSource to support their Apache Web infrastructure technologies  
• World-Class Renewal Rates
  Over 96% of our customers renew our services each year 
• Comprehensive Customer Support Portal
  Rich knowledge base of operational experience coupled with security alerts, product updates and incident tracking enhances customer experience  

Support Benefits

• Guaranteed Bug Fixes
  Leading Apache developers on staff provide support and bug fixes - which are incorporated in the next version of the open source project
• Minimize Downtime
  Responsive customer support backed by leading Apache developers help organizations find and fix problems to quickly resume operations
• Rapid Security Vulnerability Resolution
  RADARnet™ (Rapid Detection and Response Network) delivers alerts, patches and work-arounds for bugs and security vulnerabilities - often before public alerts are issued
• Reduced Costs
  Reduced internal support costs and unproductive use of key personnel - with no license fees and no vendor lock in